AI workflows tuned to the med-spa cadence.
Same-evening intake routing to the named injector, aesthetician, or NP — plus post-treatment touches at day 3, week 2, and week 6 written in the clinician's voice and reviewed before send. One named clinician on each touch. One number pinned at discovery and read at the end.
Audit and Implementation · Consulting pricing stays off the public site by design — those are scoped after a paid discovery conversation.
Vertical-aware intro
Independent med spas do not run on the wellness cadence. An injectable inquiry that lands at 8:40 PM does not wait until Tuesday — it goes to the injector, the aesthetician, or the NP, and the consult slot has to be on the calendar before the patient closes the chat. A post-treatment touch at day 3, week 2, and week 6 is a rebook window measured in weeks, not months, and the message has to read like the named clinician who wrote the chart. The workflows below are tuned to that cadence — same-day consult routing, 14-day consult-to-treatment conversion, and a clinician-reviewed six-week rebook.
Example systems — In a med spa
Two worked systems, both tuned to the med-spa cadence.
Map built each one in two weeks with the named injector + our practitioner. Ship rehearsed the prompts with the owner-of-the-workflow on the first real busy week. Owner runs it reads against the consult-to-treatment or week-12 re-book number the practice already watches.
The first covers the same-evening intake slip — the inquiry that arrives after the front desk has gone home. The second covers the post-treatment touches whose cadence most med-spa copies stop at “send a follow-up”.
Scenario · Intake rebooking
Same-evening consult routing after a voice-DM inquiry.
Map
01
One injector, named on day one.
A new injectable inquiry lands at 8:40 PM — tox, filler, laser, HydraFacial, microneedling, name the lane. The voice AI qualifies, routes to the right provider slot (injector / aesthetician / NP), and drops a same-day booking link. The named injector + our practitioner pin one number: consult-to-treatment conversion inside 14 days.
Ship
02
One owner-of-the-queue on the front desk.
The voice-DM script is written in her voice — the same voice the patient remembers from the consult. The front-desk lead sits in the first ten real sessions and approves every draft before send. The runbook lives in the wiki she already runs, not a vendor portal.
Run
03
Same-day consult slip — owned end to end.
After-hours intake resolves in under two rings. Consult-to-treatment conversion inside 14 days, named on the injector’s dashboard already. The AI never sends without a name attached; the named injector owns every Friday review.
This is a worked illustration, not an engagement quote. The price for your workflow is scoped after Map — never on a marketing page.
Scenario · Care-plan retention
Clinician-reviewed re-book drafts at week 2 and week 6.
Map
01
One clinician, named on each touch.
Post-treatment retention is the off-boarding the practice uses to lose patients at week twelve. AI drafts a day-3 post-care check, a week-2 result-holding outreach, and a week-6 rebook nudge tied to the original treatment area. Each draft is reviewed by the named injector or aesthetician in under three minutes. The number pinned: week-12 care-plan re-book rate.
Ship
02
One draft queue, owned by the clinician.
Prompts are written in the clinician’s voice — the one the patient already knows from the consult. Every draft lands in the named clinician’s queue with the original chart attached. The clinician opens, edits where it’s wrong, and sends from her number. The runbook lives in her wiki, not a vendor portal.
Run
03
Week-12 re-book rate — owned by the practice.
Week-12 rebook rate moves up. The named clinician owns every Friday review. The AI never delivers a message without a name attached to it. The role of the AI is to draft; the role of the human is to read and send.
This is a worked illustration, not an engagement quote. The price for your workflow is scoped after Map — never on a marketing page.
What this page is not
An explicit non-list — for med-spa operators.
- A hosted AI receptionist configured for your med spa — the Workflow Audit + Implementation · Consulting are scoped after a paid discovery conversation, never on a marketing page.
- A subscription platform with monthly logins or per-message billing stacked on top of the kit.
- A clinical-records or HIPAA-grade integration — the AI sits next to your chart, not inside it.
- A new marketing channel — the workflows below use the inquiries, consults, and follow-ups you already have.
- Generic after-hours coverage that routes every inquiry to voicemail — the routing tree is tuned to the provider lane.
If you want any of the above, the add-on engagement bands below are the right next step — Workflow Audit and Implementation · Consulting are scoped after a paid discovery conversation, not a project on your books and not a retainer you cannot close.
Med-spa cadence reminders
What stays the same in any med-spa workflow.
- The AI never delivers a message without a named clinician attached to it.
- Treatment-area specificity over generic wellness copy — tox, filler, laser, HydraFacial, microneedling, named on the slide.
- Provider lane routing — injector, aesthetician, NP — never a single shared inbox.
- Rebook windows measured in weeks, not months — day 3 / week 2 / week 6.
Three next steps · one product family
Pick the next step that fits the med-spa gap you just walked through.
No pricing on Audit or Implementation · Consulting — those are scoped after a paid discovery conversation. The third exit is the shortest one: a 90-second demo with no auto-reply loop.
Self-install · ship this week
AI Workflow Starter Kit — $97 one-time
Nineteen templates across four bonus modules, master guides inlined in the delivery email. Pick the receptionist or follow-up workflow first; ship it before the next 8:40 PM inquiry lands.
Single payment — no subscription, no per-message or per-call fee stacked on top of the kit.
Discovery-call first
Workflow Audit
A mid-engagement option between the $97 self-serve starter and a full done-with-you install — a weekly cadence with prompt reviews, vendor selection, clinician training, and a monthly outcomes review against the consult-to-treatment or week-12 re-book number you pinned.
After one paid discovery conversation — distinct from the demo and from buying the starter kit.
See it run first
Free 90-second AI Demo
A guided pre-assessment, not an open chatbot. Tell the front desk where the hours leak today (intake, routing, follow-up) and the agent sizes the med-spa gap, names the workflow, and hands off to the path that fits it. Andrew reviews every transcript before any reply goes out.
No auto-reply, no upsell email loop. A real reply in writing within one business day.
Same-evening intake · week-12 re-book · one named clinician
Start at Map.
If none of the three above fit, start at Map — one paid discovery conversation with the named injector or aesthetician and we come back with a written scope against the consult-to-treatment or week-12 re-book number the practice already watches.
Book the discovery callAfter the discovery conversation, you get a written scope — the workflow, the phase plan, the deliverables, and the price. You can close the loop whether or not you sign on, and you can take the med-spa short-list forward without us.